Instagram

Follow the steps below to connect the Instagram section.

Before setting up Disable Demo Content.

Step 1: Create a Facebook App

1. Log into your Facebook Developer account using the official Meta Developers portal.

2. Click My Apps and create a new app.

3. Enter your App Name and App Contact email, then click Next.

4. Under Use Case, select Other, then click Next.

5. Under App Type, choose Business, then click Next.

6. Click Create App to finish.

Step 2: Assign User Role

1. From your app dashboard, open the left sidebar and select App Roles.

2. Click the Add People button.

3. Assign the Instagram Tester role.

4. Enter your Instagram username and click Add.

Note: The role will remain in pending status until it is confirmed inside Instagram

Step 3: Confirm User Role on Instagram

1. Log into your Instagram account.

2. Go to your profile and tap the Settings icon.

3. Select Apps and Websites.

4. Under Tester Invites, locate the invitation from Meta and click Accept.

Step 4: Configure Instagram Inside Meta

Note: Before continuing, make sure your Instagram account is set to a Business account.

1. Go to your Meta Developer Dashboard.

2. In the Add Products to Your App section, select Instagram and click Set Up.

3. Locate the Generate Access Token section. Expand it if needed.

4. Click Generate Token.

5. Log into Instagram. If you are asked to convert your account to a professional account, complete that first, then generate the token again.

6. Set the following permissions:

   • OFF - Allow access to messages. (Very Important!)

   • OFF - Access and manage comments.

   • OFF - Access and manage messages.

   • ON - Access and publish content.

   • OFF - Access and manage insights.

7. Click Allow

8. On the token confirmation screen, check the I Understand box.

9. Copy your generated Access Token and store it securely.

10. Click Done.

Step 5: Split and Enter Your Token

Since the app requires the token to be entered in smaller parts, follow these steps:

1. Copy your generated access token.

2. Open the Token Splitter tool provided.

3. Paste your token into the input field.

4. Set the block size to 64 characters.

5. Click Split.

6. Copy each section and paste them into the corresponding Token 1 through Token 4 fields inside the BigCommerce Theme Editor.

Note: When assigning a Token, it is important to keep it within 64 characters in each textfield. Exceeding this limit may result in errors when saving changes.